Frequently Asked Questions
Common laundromat questions, answered by Greenwich Clean Time.
Is it okay to leave my laundry unattended at a laundromat?
It is generally not recommended to leave laundry unattended at a laundromat. Most laundromats — including ours — discourage the practice because unattended bags and machines are an easy target for theft, and items left in a finished washer or dryer can be removed by another customer who needs the machine.
If you must step out, keep the trip short, set a timer for a few minutes before your cycle ends, and avoid leaving valuables in pockets or bags. Notify the attendant so they can assist you and ensure your laundry is handled properly.
At Greenwich Clean Time, an attendant is on-site during operating hours (7:30 AM – 9 PM Mon-Sat), which adds a layer of supervision but does not replace personal responsibility for your belongings.
If you would rather not wait at all, our Pickup & Drop-off service handles the entire wash, dry, and fold cycle so your laundry is never left unattended in a public space.
How long does a wash cycle take?
A typical wash cycle takes 25 to 40 minutes, depending on the machine type, cycle selected, and load size.
- Standard top-load washers — usually finish a normal cycle in about 25 to 30 minutes.
- High-efficiency front-load washers — generally 25 to 35 minutes, because they use less water and rely on a longer tumble time to clean effectively.
At Greenwich Clean Time, the exact runtime is displayed on each machine when you select your cycle.
How long does a drying cycle take?
A typical drying cycle takes 30 to 60 minutes, depending on the load size, fabric type, and dryer heat setting.
- Lighter loads of cotton T-shirts and synthetics — 30 to 40 minutes.
- Mixed loads of everyday clothing — 40 to 50 minutes.
- Heavy items such as towels, jeans, sweatshirts, or bedding — 60 to 75 minutes, sometimes longer if the load is dense or fully saturated.
Commercial high-speed dryers are faster than home dryers because they tumble at a higher heat and airflow. To shorten drying time, split heavy items into smaller loads, avoid overfilling the drum, and clean the lint screen before each use.
How much does wash and fold cost at Greenwich Clean Time?
Drop-off wash and fold is $1.75 per pound with a $26 minimum. Drop off at 1720 Greenwich St in the Marina, Monday to Saturday, 7:30 AM to 9 PM, and it is ready the same day.
Do you offer laundry pickup and delivery in San Francisco?
Yes. Home pickup and drop-off is $2.25 per pound with a $45 minimum. Schedule online and your clean laundry is back at your door within 4 hours, or first thing the next morning for evening pickups. Pickup runs Monday to Saturday, 7:30 AM to 9 PM.
What areas do you pick up from?
We serve the Marina District, Cow Hollow, Pacific Heights, Russian Hill and nearby San Francisco neighborhoods.
What are your hours?
Self-service washers and dryers are open every day, 7:30 AM to 9 PM. Pickup, wash and fold, dry cleaning, alterations and pressing are available Monday to Saturday, 7:30 AM to 9 PM, and closed on Sunday.
How fast is your turnaround?
Pickup and drop-off orders come back within 4 hours. Evening pickups are returned first thing the next morning. Wash and fold dropped off in store is ready the same day.
Do you offer dry cleaning?
Yes. We provide professional dry cleaning for suits, delicates and specialty fabrics, Monday to Saturday.
Do you do alterations and tailoring?
Yes. Our in-house tailoring covers hemming, tapering, repairs and custom adjustments, including formal and wedding wear. Alterations are available Monday to Saturday.
Do you have options for babies or sensitive skin?
Yes. Our Babies, Kids & Sensitive Skin service uses only hypoallergenic, dye-free and perfume-free detergents. You can choose air or hang drying, or our unscented, 100% dye-free dryer sheets.
How do I pay for the machines?
Our machines accept all major credit cards, Apple Pay, Google Pay and coins.
Do you offer contract or recurring rates?
Yes. For regular or business laundry, call us at (415) 474-6972 or message us on WhatsApp at +1 424-262-6474 for long-term contract rates.
Where is Greenwich Clean Time and is there parking?
We are at 1720 Greenwich St, San Francisco, CA 94123, in the Marina District. Street parking is available.
How long have you been in business?
Greenwich Clean Time has served the Marina since 1985, more than 40 years.